If you have your cutter connected with a USB cable you'll see something like USB serial device (COM"x"). You should see something like "Communications Port (Com1)" and "ECP Printer Port (LPT1)". Expand the '+' or the arrow symbol to see what is listed under Ports. Vista/7 click the windows orb, then control panel, then Device Manager) You should see a listing named ports if you have the cutter turned on and plugged in to the PC. (if you're using XP you can get there via: Start, Control Panel, then click System, then click on the Hardware tab. STEP 1- Navigate to the "Device Manager" on your computer. If that doesn't work (assuming it's a creation pcut), you need to (un-install the existing driver, download and re-install the driver from our site: You should always start trouble shooting communications issues between your PC and your cutter by checking the com port settings.
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